Field Service

A true understanding of machine and equipment performance is the key to a safe, high-quality, and efficient process. Our team performs comprehensive machine and equipment audits including digital machine mapping. The result is a detailed service assessment with feedback, recommendations, and project justification.  

Properly maintaining and repairing equipment improves safety, machine uptime, quality, and return on investment. Collaborating with your team, we customize preventative maintenance and repair contracts. Our team will recommend, perform, and manage preventative maintenance programs and repairs using only Kadant Solutions Genuine Parts.

Yankee doctors operating at maximum efficiency is crucial to the success of any tissue operation. The field service technician will inspect all mechanical components including mounting brackets, bearings, journals, doctor structure, blade holder, levers, air cylinders, oscillation, and other equipment. Also, the blade angle will be adjusted to your specific application and the blade holder profile will be checked, and necessary adjustments made to ensure a proper blade-to-surface fit. A full report including service details, before and after profile diagrams, and recommendations for improved performance will be provided after each service.

Onsite supervision and technical support for capital equipment installations will ensure your investment in new equipment is installed correctly and meets the needs and expectations of your mill.

Our turnkey services offer tailored mechanical maintenance and project execution, particularly for mills facing resource constraints and manpower shortages. By supervising every aspect directly at customer sites, we assume full ownership of the work, ensuring it's completed to KSD standards—accurately, on time, and properly. This comprehensive solution spans from routine upkeep to executing major capital ventures, all designed to boost operational efficiency and dependability. Our methodical process, from the initial planning to the final handover, guarantees precision and a commitment to excellence, aligning with customer expectations for impactful outcomes.

Education and training are the foundation for maintaining a safe environment, high-quality product, and efficient performance of mill equipment. Our field service team can provide custom, onsite, remote, and equipment-specific training.