Meet the Kadant UK Field Service Team
Kadant UK’s commitment to assisting its customers with additional technical support and service needs beyond order completion is made possible by the work of the field service team. Kadant UK’s field service team are expert UK-based field service technicians, providing after sales support to Kadant customers globally.
The Kadant UK field service team is proudly represented by five individuals, with seasoned engineers of over 40+ years’ experience combined, working alongside the next generation of field service experts.
Join us as we learn more about the Kadant UK field service team, and the vital role each member plays in Kadant’s continued support of doctoring, cleaning, filtration, and fluid handling customers.
Ian Mitchell, Service Manager
Ian has worked at Kadant UK for over 12 years, and previously worked as an apprentice within the paper industry. During his time with Kadant, Ian has provided technical sales support across the doctoring, cleaning, and filtration (DCF) product range, from doctor system and doctor blade alignments, to installations and commissioning of Kadant’s stationary and oscillating showers and gravity strainers within pulp, paper, and tissue manufacturing.
Ian now leads the Kadant UK field service team and its efforts to provide effective service solutions to Kadant customers around the world.
“The Kadant UK field service team shows unparalleled expertise within the paper and tissue industry,” says Ian. “I’d like to call us the Yankee doctor experts!”
Gary Barnes, Senior Service Technician
With over 30+ years' experience working at Kadant UK, Gary has gained an invaluable amount of knowledge and experience assisting Kadant’s customers with their service needs. Kadant UK’s customers appreciate Gary’s ability to apply his experience to any problem, no matter big or small, and offer reliable solutions for long-term equipment optimisation.
Gary also covers the entire DCF product range, specialising in support of the VeriLite™ roll cleaner assembly and doctor systems installation process.
Garry Wilson, Site & Field Technician
Garry has been part of Kadant UK’s field service team for over four years; he brings an extensive history of experience working within the paper manufacturing industry to his role.
Garry assists Ian Mitchell and Gary Barnes with the maintenance and service of Kadant’s DCF products, particularly the M-clean™ system. Additionally, Garry provides a wealth of knowledge within Kadant’s other product ranges, including rotary joints and accompanying comprehensive steam system surveys.
Dylan Allan-Tyler, Site & Field Technician
Dylan began his career at Kadant UK four years ago as an apprentice in fittings and mechatronics.
In his current role, he specialises in the servicing of various products across the DCF product range, such as doctor systems. This experience has expanded into Kadant’s fluid handling products, where he assists with the servicing and maintenance of rotary joints.
Now Dylan has completed his apprenticeship, he wishes to expand his knowledge to focus on doctor alignments and commissioning, with a view to work towards becoming an Electrical, Mechanical, and Instrumentation (EMI) technician in the future.
Joshua Naylor Wright, Site & Field Technician
Joshua has been a part of the Kadant UK team for four years, initially joining the company as part of the apprenticeship program, which he has now completed.
Joshua works alongside the rest of Kadant UK’s field service team in the servicing and maintenance of various products within the DCF product range, following in Garry Wilson’s footsteps as a specialist for the M-clean system.
As he works towards becoming a fully skilled field service engineer, Joshua will further his experience in the doctor alignments and installation process, with the aim to become fully equipped to provide service support and expertise across the entire DCF and fluid handling product ranges.
